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As Belle Escapes Liaison, May He is at the front line of guest experience. Her positive, welcoming attitude, and ability to problem solve efficiently under pressure allow her to manage the multiple priorities required for the role.
May’s well-honed organisational skills and expertise in cultural diversity affords her the ability to maintain excellent communication with guests, owners, colleagues, and external contractors alike. Focused on the facilitation of a seamless, positive experience at every step of the holiday let process, May’s tasks include general and pre-booking enquiries, managing channels for multiple booking sites, coordination of maintenance and housekeeping, system and process workflows, and a wide range of administrational duties. She also provides valuable ongoing support to the Escapes Concierge to ensure the smooth day-to-day running of a successful holiday let business.
Reliable, professional and a generous team player, May prides herself on her strong will to learn new skills while delivering the highest levels of customer service across the board. Dedicated to upholding the exceptional standards for which Belle Escapes Cairns is known, her determination, attention to detail and willingness to go above and beyond sees her face the challenges of this multi-faceted role with confidence.
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